Igenix products are usually on the shelf and picked the same day. On occasion, where there is a time saving, we will order from our approved supplier to send the item directly. 

All igenix products are delivered promptly with Yodel or DPD on a next working day service. We will inform you that the item has been shipped and the courier will send the next update with the tracking information. The next morning you will receive a delivery slot. Should you not be available for whatever reason DPD and Yodel have a number of convenience options to choose from. 

Please bear in mind that whilst we do everything we can to ensure a predictable service there are sometimes circumstances that are out of our control. If you experience any issues with your delivery please call the sales team on 03301656200 and they will do everything they can to help.